Company: The Sydney Call Centre

Location: Sydney, NS

Expected salary:

Job date: Thu, 24 Jul 2025 06:37:17 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content discusses various services and brands associated with MCI, emphasizing their offerings in customer experience and account management. Key areas include:

• Collections and Account Receivables: Managing financial accounts and debts.
• Customer Experience Provider (CXP): Enhancing customer engagement and satisfaction.
• Customer Service: Support services to assist clients effectively.
• Digital Experience Provider (DXP): Focusing on digital interactions to improve user experience.

MCI’s brands include:

• MCI BPO: Business process outsourcing services.
• MCI BPOaaS: BPO as a Service, offering flexible outsourcing solutions.
• MarketForce: Marketing and engagement strategies.
• GravisApps & Gravis Marketing: Digital solutions and marketing services.
• MarchEast & Mass Markets: Focused on specific market segments.
• MCI Federal: Services tailored for federal government clients.

Overall, MCI emphasizes a comprehensive suite of solutions aimed at enhancing customer experience through various specialized brands.

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