Company: TJX Companies

Location: Mississauga, ON

Job description: project or all of a small or medium sized project; responsible for development, implementation and administration… and interpretation, preparation of scope of work, costs control, preparation of budgets, tracking and reconciling project expenditures…
This role involves overseeing the development, implementation, and administration of a small or medium-sized project. Key responsibilities include interpreting project requirements, preparing scope of work, controlling costs and budgets, tracking expenditures, and reconciling finances.
Position: Customer Service Specialist

Location: Mississauga, Ontario

Job Type: Full-time, Permanent

Salary: $45,000 – $50,000 a year

We are seeking a Customer Service Specialist to join our team in Mississauga, Ontario. The ideal candidate will have strong communication skills, be detail-oriented, and possess excellent problem-solving abilities. The primary responsibilities of this role include responding to customer inquiries, processing orders, and providing exceptional service to ensure customer satisfaction. Additionally, the Customer Service Specialist will be responsible for maintaining accurate records and information in our database.

Key Responsibilities:
– Respond to customer inquiries via phone and email in a timely and professional manner
– Process orders accurately and efficiently
– Address customer complaints and concerns with empathy and understanding
– Maintain up-to-date and accurate customer records in the database
– Collaborate with other departments to provide solutions to customer issues
– Identify opportunities for process improvements and make recommendations for implementation
– Assist with special projects and tasks as needed

Qualifications:
– High school diploma or equivalent
– 2+ years of experience in customer service or a related field
– Strong communication skills, both verbal and written
– Excellent problem-solving abilities
– Proficient in Microsoft Office Suite
– Ability to multi-task and prioritize in a fast-paced environment
– Experience with CRM software is an asset

If you are a team player with a passion for providing exceptional customer service, we want to hear from you. Apply today to join our dynamic team and make a positive impact on our organization.

Expected salary: $85430 – 129188 per year

Job date: Tue, 30 Apr 2024 22:37:38 GMT