Company: TMX Group

Location: Toronto, ON

Job description: needs, and working closely with technology, sales and marketing when bringing solutions to the industry. The individual… for… Excitement – Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global…
This content discusses the importance of understanding and incorporating technology, sales, and marketing in bringing solutions to the industry. It emphasizes the need for individuals to stay updated on emerging technologies and innovations in order to shape the future of the global market.
Title: Customer Service Representative
Location: Toronto, Ontario
Salary: $20.00 – $22.00 per hour

Job Description:

Our client, a reputable company in the retail industry, is seeking a Customer Service Representative to join their team in Toronto, Ontario. The ideal candidate will be responsible for answering incoming customer inquiries, providing information on products and services, resolving customer complaints, and ensuring customer satisfaction.

Key Responsibilities:
– Respond to customer inquiries via phone, email, and chat
– Provide product information and pricing to customers
– Resolve customer complaints in a timely and professional manner
– Process orders and provide order status updates to customers
– Maintain accurate customer records and documentation
– Collaborate with other departments to resolve customer issues
– Provide feedback to management on customer trends and issues

Requirements:
– High school diploma or equivalent
– 2+ years of customer service experience
– Strong communication and interpersonal skills
– Ability to work in a fast-paced environment
– Proficiency in Microsoft Office Suite
– Knowledge of CRM systems is an asset
– Bilingual in English and French is preferred

If you are a customer service professional looking for a new opportunity with a dynamic company, we want to hear from you. Apply now and join our team in Toronto, Ontario.

Expected salary:

Job date: Sun, 26 May 2024 06:19:48 GMT