Company: Under Armour

Location: Halton Hills, ON

Job description: further – no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools… Deliver omni-channel requests in line with UA process and policy through digital experience Brand Image & Customer…
The content emphasizes the importance of embracing and utilizing state-of-the-art products and digital tools, regardless of one’s role. It emphasizes the need to deliver omni-channel services in accordance with company processes and policies, while also prioritizing brand image and customer satisfaction.
Customer Service Representative

Location: Toronto, ON

Salary: $16.00 to $18.00 hourly (to be negotiated)

Job Type: Full time, Permanent

Job Description:

– Answer incoming customer calls regarding product information, pricing, and availability
– Handle and resolve customer inquiries and complaints
– Process and input customer orders accurately and efficiently
– Provide support to the sales team by assisting with order entry and customer follow-up
– Maintain customer records and update account information as needed
– Collaborate with other departments to ensure timely and effective resolution of customer issues
– Generate and maintain customer reports
– Assist with other duties as assigned

Qualifications:

– High school diploma or equivalent
– Previous experience in customer service or a related field
– Strong communication and interpersonal skills
– Ability to prioritize and handle multiple tasks simultaneously
– Proficiency with MS Office and data entry
– Knowledge of customer service principles and practices
– Ability to work independently and as part of a team
– Bilingual in French and English is an asset
– Availability to work flexible hours, including evenings and weekends if needed

Expected salary: $16.75 – 18.84 per hour

Job date: Sat, 17 Feb 2024 08:16:21 GMT