Company: University of Toronto

Location: Mississauga, ON

Job description: provides guidance and advice to members of the Dean’s Office and Academic Departments on communications and marketing. The… also oversees a large array of marketing and communication initiatives and projects including management of the Office of the Vice…
This content provides guidance and advice to members of the Dean’s Office and Academic Departments on communications and marketing. The team also manages a variety of marketing and communication projects, including oversight of the Office of the Vice President.
Title: Customer Service Representative

Company: Confidential

Location: Toronto, ON

Salary: $22 – $25 per hour

Job type: Full-time, Permanent

The Company is seeking a Customer Service Representative to join their team in Toronto, ON. The ideal candidate will be responsible for handling customer inquiries and providing support in a timely and professional manner.

Key responsibilities:
– Respond to customer inquiries via phone, email, and in-person
– Provide information about products and services
– Process orders, returns, and exchanges
– Resolve customer complaints and issues
– Maintain accurate records of customer interactions and transactions
– Collaborate with other departments to ensure customer satisfaction
– Identify and assess customers’ needs to achieve satisfaction
– Meet personal and team performance targets

Requirements:
– Proven customer support experience or experience as a client service representative
– Strong phone contact handling skills and active listening
– Excellent communication and presentation skills
– Ability to multi-task, prioritize, and manage time effectively
– High school diploma or equivalent

The Company offers a competitive salary, benefits, and a positive work environment. If you are a motivated individual with a passion for customer service, apply now to join our team!

Expected salary:

Job date: Wed, 17 Jan 2024 23:33:00 GMT