Company: VERB Interactive

Location: Halifax, NS

Expected salary:

Job date: Thu, 16 Jan 2025 23:02:06 GMT

Job description: VERB is a digital marketing and technology agency located in downtown Halifax, Nova Scotia. Our global clients… and confidently Build wireframes and digital prototypes, and iterate on designs using feedback from internal and external…

VERB is a digital marketing and technology agency based in Halifax, Nova Scotia. They work with global clients to create wireframes, prototypes, and designs by incorporating feedback from internal and external sources.

Job Description

Position: Customer Service Representative

Location: Toronto, ON

Hours: Full-time, Monday to Friday

Our company is currently seeking a Customer Service Representative to join our team in Toronto. In this role, you will be responsible for providing excellent customer service to our clients, responding to inquiries and resolving customer issues in a timely manner. The ideal candidate will have great communication skills, strong attention to detail, and the ability to work well under pressure.

Responsibilities:

– Respond to customer inquiries via phone, email, and chat
– Process customer orders and returns
– Resolve customer issues and escalate as needed
– Communicate effectively with other team members to ensure customer satisfaction
– Provide product information and recommendations to customers
– Maintain accurate records of customer interactions

Qualifications:

– High school diploma or equivalent
– 2+ years of customer service experience
– Strong communication skills (verbal and written)
– Excellent problem-solving skills
– Ability to work well under pressure
– Proficient in Microsoft Office

If you are a customer service professional looking for a challenging and rewarding opportunity, we would love to hear from you. Apply now to join our team in Toronto.