Company: VoPay

Location: Vancouver, BC

Expected salary: $80000 – 120000 per year

Job date: Thu, 15 Aug 2024 22:30:13 GMT

Job description: . 7+ years of sales experience. Bachelor’s Degree in communications, business, marketing, finance, or related field…
The individual has over 7 years of sales experience and holds a Bachelor’s Degree in a field related to communications, business, marketing, finance, or a similar field.
Job Description

We are looking for a dedicated and experienced Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing product information, and resolving any issues or concerns they may have. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and a passion for delivering top-notch customer service.

Responsibilities:
– Respond to customer inquiries via phone, email, or chat in a timely and professional manner
– Provide accurate and detailed information about products and services
– Handle and resolve customer complaints or concerns with empathy and efficiency
– Keep detailed records of customer interactions and transactions
– Collaborate with other team members to ensure customer satisfaction and retention

Requirements:
– High school diploma or equivalent
– 2+ years of customer service experience
– Excellent communication skills (both verbal and written)
– Strong problem-solving abilities
– Proficiency in Microsoft Office and other relevant software
– Ability to work in a fast-paced environment and adapt to changing priorities

If you are passionate about providing excellent customer service and have the skills and experience we are looking for, we would love to hear from you. Apply now to join our team!