Company: Wolters Kluwer

Location: North York, ON

Job description: sales model and a customized opportunity sales process Follows up on marketing qualified leads from go to market campaigns… Provides client feedback to Marketing and Product Management to inform current and future product development needs Maintains…
This content discusses a sales model that involves a customized opportunity sales process that follows up on marketing qualified leads from go-to-market campaigns. It emphasizes providing client feedback to marketing and product management to inform current and future product development needs. The model also focuses on maintaining customer relationships throughout the sales process.
The job description from this website is for a “Customer Service Representative” position.

Key responsibilities include:

– Managing a high volume of incoming calls and emails from customers
– Providing excellent customer service and resolving issues efficiently and effectively
– Processing orders and returns accurately in a timely manner
– Communicating with various internal departments to ensure customer needs are met
– Keeping detailed and accurate records of customer interactions
– Identifying opportunities to upsell and promote additional products or services to customers

Qualifications for the position include:

– High school diploma or equivalent
– Previous experience in customer service or a related field
– Strong communication and problem-solving skills
– Ability to multitask and work in a fast-paced environment
– Proficiency in Microsoft Office and other computer applications
– Knowledge of CRM systems is a plus

If you meet these qualifications and are passionate about providing exceptional customer service, this may be the perfect opportunity for you. Apply now!

Expected salary:

Job date: Sat, 27 Apr 2024 22:21:25 GMT