Company: The Sydney Call Centre

Location: New Glasgow, NS

Expected salary:

Job date: Wed, 04 Sep 2024 00:29:49 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…
The content discusses various MCI brands such as MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, and MCI Federal. These brands offer services related to collections, customer experience provider (CXP), customer service, digital experience provider (DXP), and account receivables.
Title: Customer Service Representative

Location: Toronto, Ontario

Description:
We are seeking a Customer Service Representative to join our team in Toronto. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work well in a fast-paced environment.

Responsibilities:
– Respond to customer inquiries via phone, email, and chat
– Provide information about products and services
– Process orders and returns
– Assist with resolving customer issues and complaints
– Maintain accurate records of customer interactions

Qualifications:
– High school diploma or equivalent
– Previous customer service experience preferred
– Strong communication and problem-solving skills
– Ability to multitask and prioritize work effectively
– Proficiency with Microsoft Office and customer service software

If you are a customer-focused individual with a passion for helping others, we want to hear from you. Apply now to join our team as a Customer Service Representative!