Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 06:55:36 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content focuses on various services and brands under the MCI umbrella, including:

1. Collections: Services aimed at managing and recovering outstanding accounts.
2. Customer Experience Provider (CXP): Enhancing customer interactions and satisfaction.
3. Customer Service: Support and assistance provided to clients and customers.
4. Digital Experience Provider (DXP): Creating seamless digital interactions across multiple platforms.
5. Accounts Receivables: Managing incoming payments and outstanding dues.

Key MCI brands include:

• MCI BPO: Business process outsourcing services.
• MCI BPOaaS: BPO as a service offering.
• MarketForce: Marketing and analytics.
• GravisApps & Gravis Marketing: Technology and marketing solutions.
• MarchEast & Mass Markets: Customer engagement and communication solutions.
• MCI Federal: Focused on services for federal clients.

These brands collectively aim to enhance operational efficiency and customer engagement for various industries.

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