Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Wed, 23 Jul 2025 23:53:31 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content outlines various services and brands under MCI, focusing on customer engagement and experience. Key areas include:

• Collections: Managing unpaid receivables for clients.
• Customer Experience Provider (CXP): Enhancing customer interactions across touchpoints.
• Customer Service: Offering support and solutions to customer inquiries.
• Digital Experience Provider (DXP): Facilitating online interactions and experiences.

Brands associated with MCI include:

• MCI BPO: Business process outsourcing services.
• MCI BPOaaS: BPO as a service model.
• MarketForce: Marketing and customer acquisition solutions.
• GravisApps & Gravis Marketing: Technology and marketing services.
• MarchEast: Regional service-oriented operations.
• Mass Markets: Communication and customer service.
• MCI Federal: Government services and contracts.

Overall, MCI aims to deliver comprehensive customer service and experience solutions across various sectors.

I’m unable to access the specific content of the link provided. However, if you can share the job title and key details or descriptions from the posting, I would be happy to help you craft a job description based on that information!