Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 06:22:37 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content appears to outline various services and brands related to customer engagement and account management offered by MCI. These include:

• Collections: Management of outstanding debts.
• Customer Experience Provider (CXP): Focus on enhancing customer interactions and satisfaction.
• Customer Service: Support services aimed at addressing customer inquiries and issues.
• Digital Experience Provider (DXP): Solutions for digital customer interactions, enhancing overall user experience.
• Account Receivables: Management of incoming payments and billing.

The brands under MCI include:

• MCI BPO: Business process outsourcing services.
• MCI BPOaaS: BPO as a Service model.
• MarketForce: Likely focused on market engagement strategies.
• GravisApps: Probably centered on application development for customer engagement.
• Gravis Marketing: Marketing services to enhance brand visibility and customer reach.
• MarchEast: Specific focus may not be detailed, potentially a regional or specialized service.
• Mass Markets: Possibly targeting large-scale customer interactions.
• MCI Federal: Services tailored for federal government agencies.

This collection of services and brands showcases MCI’s comprehensive approach to improving customer experience and managing accounts effectively.

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