Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Wed, 23 Jul 2025 22:35:50 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content outlines various services and brands related to customer experience and collections under the MCI umbrella. Key areas include:

1. Collections – Focused on managing accounts receivables.
2. Customer Experience Provider (CXP) – Aims to enhance the interactions between businesses and customers.
3. Customer Service – Dedicated to addressing customer needs efficiently.
4. Digital Experience Provider (DXP) – Concentrates on providing digital solutions to improve user engagement.

MCI encompasses various brands, such as:

• MCI BPO (Business Process Outsourcing)
• MCI BPOaaS (BPO as a Service)
• MarketForce (focused on market intelligence and engagement)
• GravisApps and Gravis Marketing (emphasizing digital solutions and marketing strategies)
• MarchEast and Mass Markets (handling customer relations and outreach)
• MCI Federal (serving government and federal clients)

Overall, MCI aims to deliver comprehensive solutions across customer service and experience domains, leveraging its diverse brand portfolio.

I can’t access the content of external websites directly. However, if you can provide the details or key points from the job description you’re interested in, I’d be happy to help you summarize or rephrase it!