Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 01:40:26 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content outlines various services and brands under the MCI umbrella, focusing on customer experience and account receivable solutions. Key components include:

• Collections: Managing and recovering outstanding debts.
• Customer Experience Provider (CXP): Enhancing customer interactions and satisfaction.
• Customer Service: Offering support and assistance to clients.
• Digital Experience Provider (DXP): Delivering seamless digital interactions.

Brands associated with MCI include:

• MCI BPO: Business process outsourcing services.
• MCI BPOaaS: Business process outsourcing as a service.
• MarketForce: Focused on market strategies.
• GravisApps: Mobile and application development.
• Gravis Marketing: Marketing services.
• MarchEast: E-commerce solutions.
• Mass Markets: Multi-service contact center solutions.
• MCI Federal: Catering to federal government needs.

Overall, these brands work together to provide comprehensive customer engagement and operational solutions across various sectors.

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