Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 07:35:36 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content encompasses various offerings and brands under the MCI umbrella, focusing on enhancing customer experience and collections management. Key areas include:

• Collections: Managing accounts receivables effectively.
• Customer Experience Provider (CXP): Focusing on improving overall customer satisfaction.
• Customer Service: Delivering support to enhance client relations.
• Digital Experience Provider (DXP): Specializing in digital interactions to optimize user engagement.

Brands under MCI include:

• MCI BPO and MCI BPOaaS: Business process outsourcing services.
• MarketForce: Marketing solutions.
• GravisApps and Gravis Marketing: Technology and marketing services.
• MarchEast, Mass Markets, and MCI Federal: Additional service providers catering to various market needs.

Overall, MCI aims to streamline operations and enhance customer relations through a range of specialized services.

I’m unable to access external websites directly. If you could provide the text of the job description or key details from the link, I would be happy to help you summarize or rewrite it!