Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 00:46:08 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content discusses various services and brands under the MCI umbrella, focusing on collections and customer experience. Key areas include:

• Collections: Managing accounts receivables efficiently.
• Customer Experience Provider (CXP): Enhancing customer interactions and overall experience.
• Customer Service: Offering support to clients and customers.
• Digital Experience Provider (DXP): Delivering digital solutions and experiences.

Brands under the MCI name include:

• MCI BPO and MCI BPOaaS: Business process outsourcing services.
• MarketForce: Likely involved in marketing solutions.
• GravisApps: Technology solutions, potentially for customer engagement.
• Gravis Marketing: Focused on marketing strategies and services.
• MarchEast and Mass Markets: Additional service offerings within specific markets.
• MCI Federal: Services tailored for government and federal clients.

Overall, the content highlights MCI’s diverse approach to enhancing customer interactions and business operations through its various specialized brands.

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