Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 02:31:15 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content discusses various MCI brands and their services, focusing on:

• Collections: Managing accounts receivables and debt recovery processes.
• Customer Experience Provider (CXP): Enhancing customer interactions and satisfaction.
• Customer Service: Offering support and assistance to customers.
• Digital Experience Provider (DXP): Delivering digital solutions to improve user experience.

Brands mentioned include:

• MCI BPO: Business Process Outsourcing.
• MCI BPOaaS: BPO as a Service.
• MarketForce: Marketing solutions.
• GravisApps: Application services.
• Gravis Marketing: Marketing services.
• MarchEast: Business solutions.
• Mass Markets: Customer engagement services.
• MCI Federal: Federal government-focused services.

Overall, MCI’s offerings are aimed at improving operational efficiency and enhancing customer interactions through various specialized services.

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