Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Wed, 23 Jul 2025 23:14:02 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content outlines various offerings and brands associated with MCI, highlighting their focus on customer experience and service. Key areas include:

• Collections: Managing debts and accounts receivables.
• Customer Experience Provider (CXP): Enhancing customer interactions and satisfaction.
• Customer Service: Providing support and assistance to consumers.
• Digital Experience Provider (DXP): Delivering digital solutions to improve user engagement.

The brands under MCI include:

• MCI BPO: Business process outsourcing services.
• MCI BPOaaS: BPO as a Service offerings.
• MarketForce: Marketing solutions.
• GravisApps: Application and software services.
• Gravis Marketing: Comprehensive marketing services.
• MarchEast: Specific regional offerings.
• Mass Markets: Customer interaction and call center services.
• MCI Federal: Services tailored to federal clients.

Overall, MCI aims to enhance customer engagement through a combination of technology and dedicated service across its various brands.

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