Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 01:03:31 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content outlines the various offerings and brands under the MCI umbrella, focusing on customer experience and service solutions. Key areas include:

• Collections: Services related to debt recovery.
• Customer Experience Provider (CXP): Enhancing customer interactions and satisfaction.
• Customer Service: General support and service for clients.
• Digital Experience Provider (DXP): Strategies for improving online customer engagement.
• Account Receivables: Management of incoming payments and customer debts.

MCI’s associated brands like MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, and MCI Federal offer specialized services in these areas, targeting various sectors to enhance operational efficiency and customer satisfaction.

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