Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 07:01:22 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content focuses on MCI’s range of services and brands, highlighting:

1. Collections: Management of accounts receivables to ensure timely payment collection.
2. Customer Experience Provider (CXP): Enhancing customer interactions and satisfaction across touchpoints.
3. Customer Service: Delivering support and assistance to customers.
4. Digital Experience Provider (DXP): Offering digital solutions to enhance online user engagement.

The brands associated with MCI include:

• MCI BPO: Business Process Outsourcing services.
• MCI BPOaaS: BPO as a Service.
• MarketForce: Market research and analytics.
• GravisApps: Application development services.
• Gravis Marketing: Marketing solutions.
• MarchEast: Specific service offerings (details not elaborated).
• Mass Markets: Additional marketing and customer service solutions.
• MCI Federal: Services tailored to federal government clients.

Overall, MCI positions itself as a comprehensive provider for customer service, marketing, and digital experiences, catering to various sectors, including federal services.

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