Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Wed, 23 Jul 2025 23:31:48 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content discusses various services offered by MCI brands, focusing on customer interactions and accounts management. Key areas include:

1. Collections: Managing debt recovery effectively.
2. Customer Experience Provider (CXP): Enhancing overall customer interactions and satisfaction.
3. Customer Service: Providing support and assistance to customers.
4. Digital Experience Provider (DXP): Crafting engaging digital interactions for consumers.
5. Accounts Receivables: Overseeing incoming payments and outstanding debts.

The brands associated with these services include MCI BPO (Business Process Outsourcing), MCI BPOaaS (BPO as a Service), MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, and MCI Federal, indicating a comprehensive approach to customer experience and financial management.

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