Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 05:01:22 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content outlines various aspects of MCI’s service offerings, primarily focusing on Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), and Account Receivables. It highlights several MCI brands, including:

• MCI BPO: Business Process Outsourcing services.
• MCI BPOaaS: BPO as a Service, offering flexible outsourcing solutions.
• MarketForce: Focus on market research and analytics.
• GravisApps: Development of applications for enhanced customer engagement.
• Gravis Marketing: Marketing services aimed at boosting brand presence.
• MarchEast: Likely focused on strategic consulting or project management.
• Mass Markets: General services in customer engagement and outreach.
• MCI Federal: Catering to federal clients with specialized services.

Overall, MCI emphasizes a comprehensive approach to customer interactions and operational efficiency across its diverse brands.

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