Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 01:48:34 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content discusses various services related to customer experience and collections under the MCI brand umbrella. Key areas mentioned include:

• Collections: Focused on managing outstanding debts.
• Customer Experience Provider (CXP): Enhancing customer interactions and satisfaction.
• Customer Service: Offering support and assistance to customers.
• Digital Experience Provider (DXP): Concentrating on digital interactions to improve user experience.
• Account Receivables: Managing incoming payments.

The brands involved include MCI BPO (Business Process Outsourcing), MCI BPOaaS (BPO as a Service), MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, and MCI Federal, highlighting a diverse range of services aimed at optimizing customer engagement and operational efficiency.

I’m unable to access external websites directly. However, if you provide the details or key points of the job description from the link, I can help you write a job description based on that information!