Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 05:59:11 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content discusses various services and brands related to customer experience and account management. It emphasizes Collections and Customer Experience Provider (CXP) roles, along with Customer Service and Digital Experience Provider (DXP) offerings. The brands mentioned under MCI include:

• MCI BPO: Business Process Outsourcing services.
• MCI BPOaaS: BPO as a Service solutions.
• MarketForce: Marketing and customer engagement.
• GravisApps: Application development and digital tools.
• Gravis Marketing: Marketing services.
• MarchEast: Possibly region-focused services or solutions.
• Mass Markets: Broad customer service and experience initiatives.
• MCI Federal: Services tailored for federal agencies.

Overall, the focus is on enhancing customer interactions through various platforms and services provided by MCI brands.

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