Company: The Sydney Call Centre
Location: Nova Scotia
Expected salary:
Job date: Thu, 24 Jul 2025 04:13:31 GMT
Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…
The content outlines various services and brands under the MCI umbrella, focusing on customer service and experience. Key components include Collections, Customer Experience Provider (CXP), Customer Service, and Digital Experience Provider (DXP), which enhance customer engagement and satisfaction. Specific MCI brands mentioned are:
- MCI BPO: Business Process Outsourcing services.
- MCI BPOaaS: BPO as a Service.
- MarketForce: Likely focused on market strategies.
- GravisApps: Mobile and web solutions.
- Gravis Marketing: Marketing services.
- MarchEast: Specific operational or regional services.
- Mass Markets: Communications and marketing strategies.
- MCI Federal: Services tailored for government clients.
Together, these brands aim to improve account receivables and overall customer interactions through diverse tools and platforms.
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