Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 04:03:02 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content outlines various services and brands associated with MCI, focusing on customer interaction and management. It highlights:

1. Collections: Strategies for managing account receivables.
2. CXP (Customer Experience Provider): Enhancing interaction and satisfaction for customers.
3. Customer Service: Support services aimed at resolving customer inquiries and issues.
4. DXP (Digital Experience Provider): Digital solutions that improve user engagement and interactions.

MCI operates several brands, including:

• MCI BPO: Business Process Outsourcing.
• MCI BPOaaS: BPO as a Service.
• MarketForce: Marketing support.
• GravisApps: Application development.
• Gravis Marketing: Marketing solutions.
• MarchEast: Regional services.
• Mass Markets: Wide-ranging customer interaction services.
• MCI Federal: Government-focused services.

Each brand plays a role in enhancing the overall customer experience through targeted services and technology.

I’m unable to access external websites directly, but I can help you draft a job description if you provide me with the details! Let me know what job title, responsibilities, and qualifications you’re looking for, and I’ll create a job description for you.