Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 02:15:32 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content discusses various services and brands under MCI, focusing on collections, customer experience, customer service, and digital experiences. Key offerings include:

• Collections: Management of accounts receivables.
• Customer Experience Provider (CXP): Enhancing overall customer interactions.
• Customer Service: Delivering support and assistance to customers.
• Digital Experience Provider (DXP): Creating engaging online experiences.

Brands under MCI include:

• MCI BPO: Business process outsourcing.
• MCI BPOaaS: BPO as a service model.
• MarketForce: Marketing services.
• GravisApps and Gravis Marketing: Technology and marketing solutions.
• MarchEast: Specializes in business services.
• Mass Markets: Focuses on customer engagements in various sectors.
• MCI Federal: Tailored services for the federal sector.

Overall, MCI offers a comprehensive suite of services aimed at improving customer and digital interactions across multiple sectors.

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