Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 04:40:21 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content outlines various MCI brands and their offerings in customer experience and account management. It includes:

• Collections: Managing outstanding debts.
• Customer Experience Provider (CXP): Enhancing overall customer interactions.
• Customer Service: Supporting customer inquiries and issues.
• Digital Experience Provider (DXP): Delivering digital customer experiences.

MCI’s brands include:

• MCI BPO and MCI BPOaaS: Business Process Outsourcing solutions.
• MarketForce: Focused on marketing strategies.
• GravisApps: Application development services.
• Gravis Marketing: Marketing services.
• MarchEast: Likely related to specific market initiatives.
• Mass Markets: Targeting large customer bases.
• MCI Federal: Services tailored for government entities.

Together, these offerings aim to improve customer engagement and operational efficiency across various sectors.

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