Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 02:09:42 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content outlines various services and offerings under the MCI brand umbrella, which include:

1. Collections: Focused on managing debt recovery and account receivable processes.
2. Customer Experience Provider (CXP): Aiming to enhance customer satisfaction and engagement through various touchpoints.
3. Customer Service: Delivering support and assistance to customers to improve their overall experience.
4. Digital Experience Provider (DXP): Enhancing online interactions and digital service delivery for customers.

The MCI brands mentioned include:

• MCI BPO: Business Process Outsourcing services.
• MCI BPOaaS: BPO as a Service, offering flexible outsourcing solutions.
• MarketForce: Marketing and customer engagement services.
• GravisApps and Gravis Marketing: Technology and marketing solutions to improve brand visibility.
• MarchEast: Focused on targeted marketing strategies.
• Mass Markets: Providing scalable customer interaction solutions.
• MCI Federal: Services tailored for government clients.

Overall, these brands and services emphasize MCI’s commitment to enhancing customer interactions and operational efficiency across various sectors.

I’m unable to access external links directly, including the one you provided. However, if you can share the key details or highlights of the job description you’re interested in, I can help you reformat or summarize that information!