Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 00:08:48 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content highlights various services and brands under the MCI umbrella that focus on customer interactions and accounts management. This includes:

• Collections: Management of overdue payments and debts.
• Customer Experience Provider (CXP): Enhancing customer interactions and satisfaction.
• Customer Service: Offering support and assistance to customers.
• Digital Experience Provider (DXP): Delivering digital solutions to improve customer interactions.
• Account Receivables: Managing collections of payments due to businesses.

MCI’s brands include:

• MCI BPO: Business process outsourcing solutions.
• MCI BPOaaS: BPO as a Service for flexible outsourcing.
• MarketForce: Marketing and analytics services.
• GravisApps/Gravis Marketing: Technology and marketing solutions.
• MarchEast: Likely a regional or specialized service.
• Mass Markets: Targeted customer engagement services.
• MCI Federal: Services tailored for federal clients.

Together, these brands aim to enhance customer experience and streamline business operations.

I’m unable to access external websites directly. However, I can help you draft a job description based on general categories or specific details you provide. If you can summarize the key points or sections from the job description you’re interested in, I’d be glad to assist!