Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 04:17:05 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content outlines various service areas and brands under MCI, focusing on customer experience and support. Key terms include:

1. Collections – Management of outstanding payments.
2. Customer Experience Provider (CXP) – Enhancing customer interactions and overall satisfaction.
3. Customer Service – Direct support for customer inquiries and issues.
4. Digital Experience Provider (DXP) – Delivering digital solutions for customer engagement.
5. Account Receivables – Overseeing and managing money owed to the company.

MCI operates several brands, including:

• MCI BPO and MCI BPOaaS – Business Process Outsourcing services.
• MarketForce – Focuses on market intelligence.
• GravisApps and Gravis Marketing – Digital application and marketing solutions.
• MarchEast – Offers specific regional services.
• Mass Markets – Provides comprehensive market services.
• MCI Federal – Tailored solutions for federal clients.

These brands collectively enhance MCI’s capabilities in customer service and digital experiences.

I’m unable to access specific web pages, including job descriptions from external websites. However, I can help you draft a job description based on general requirements and information provided to me. Please specify the job title, key responsibilities, qualifications, and any other details you’d like included.