Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 06:36:16 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content discusses various key aspects of MCI brands related to customer engagement and service. It focuses on:

1. Collections: Processes for managing outstanding accounts.
2. Customer Experience Provider (CXP): Offering services to enhance customer interactions.
3. Customer Service: Support and assistance provided to customers.
4. Digital Experience Provider (DXP): Digital platforms and services aimed at improving user experiences.
5. Account Receivables: Management of incoming payments and outstanding invoices.

The brands under MCI include MCI BPO (Business Process Outsourcing), MCI BPOaaS (BPO as a Service), MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, and MCI Federal, each contributing to a comprehensive range of services that support customer engagement and operational efficiency.

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