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Work-From-Home Customer Service Representative (Full-Time) – The Sydney Call Centre – Nova Scotia

Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 02:48:59 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content outlines various MCI brands that specialize in customer experience and account management services. Key areas mentioned include:

  • Collections: Managing debts and financial recovery.
  • Customer Experience Provider (CXP): Enhancing overall customer satisfaction through strategic interactions.
  • Customer Service: Providing support and assistance to customers.
  • Digital Experience Provider (DXP): Facilitating online engagements and digital interfaces.

The brands under MCI include:

  • MCI BPO: Business Process Outsourcing services.
  • MCI BPOaaS: BPO as a service solutions.
  • MarketForce: Marketing and market analysis services.
  • GravisApps and Gravis Marketing: Tech-driven applications and marketing strategies.
  • MarchEast: Potentially focusing on specific regional services.
  • Mass Markets: Targeting large-scale customer engagement.
  • MCI Federal: Tailored services for government and federal clients.

Overall, MCI emphasizes providing comprehensive solutions in managing customer interactions and improving business processes across various sectors.

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