Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Wed, 23 Jul 2025 23:40:31 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content discusses various facets of customer service and experience management, specifically through the lens of MCI’s brands. Key components include:

• Collections: Managing outstanding debts efficiently.
• Customer Experience Provider (CXP): Enhancing overall customer interactions.
• Customer Service: Offering support and assistance to customers.
• Digital Experience Provider (DXP): Focusing on digital engagement and online customer experiences.
• Account Receivables: Handling the collection of money owed by customers.

MCI’s brands include:

• MCI BPO: Business process outsourcing services.
• MCI BPOaaS: BPO as a Service tailored for clients.
• MarketForce: Marketing solutions and strategies.
• GravisApps & Gravis Marketing: Software and marketing tools for organizations.
• MarchEast: Focused on specific collaborative projects.
• Mass Markets: Catering to high-volume customer interactions.
• MCI Federal: Services tailored for federal government clients.

Overall, the brands collectively aim to enhance customer interactions and streamline processes in the realm of service and marketing.

I’m unable to access external websites directly. However, if you provide the content or key details from the job description on that site, I’d be happy to help you draft or summarize it!