The Most In-Demand Skills for 2024 (and Resources for Upskilling)
The changing landscape of work is evident in the data gathered from LinkedIn’s 1 billion members spanning 200 regions and countries. Over the past year, there has been an 80% increase in the addition of 680 million skills to member profiles. This indicates the rapid evolution of the working world.
Communication, customer service, leadership, problem-solving, and research are all crucial skills in the age of AI. These emergent skills highlight the importance of upskilling, reskilling, and adapting to the changing environment of work.
1. Communication
Effective communication has taken on new importance in an era of hybrid work. Training resources include “Communication Skills for Modern Management” with Jean Marie DiGiovanna.
2. Customer Service
While AI has transformed many aspects of customer service, the human-centric elements like relationship-building and trust-building remain essential. “Customer Service Foundations” with Jeff Toister, and the Zendesk Customer Service Professional Certificate, provide valuable skills.
3. Leadership
Strong and effective leadership is vital for organizational growth. “Top 10 Rules for Highly Effective Leadership” with Todd Dewett offers valuable insights into leadership skills.
4. Project Management
As teams and workflows become more complex, strong project management skills are in high demand. “Project Management Skills for Leaders” with Dana Brownlee provides valuable training in this field.
5. Management
Management skills, which focus on measurable business outcomes and numbers, remain versatile and durable. “Coaching and Developing Employees” with Lisa Gates offers valuable training in this area.
6. Analytics
Analytics is gaining prominence in an increasingly data-driven world. “Learning Data Analytics: 1 Foundations” with Robin Hunt is a valuable resource for developing analytics skills.
7. Teamwork
Effective teamwork remains crucial as teams adapt to new ways of collaborating. “Teamwork Essentials: Stand Out as a Valuable Team Member” with Shadé Zahrai offers valuable insights into enhancing teamwork skills.
8. Sales
The core fundamentals of sales, such as relationship-building and customer acquisition, remain essential. “Increase Sales with ChatGPT” with Jake Dunlap provides valuable training in leveraging AI tools for sales.
9. Problem-Solving
In the age of AI, problem-solving skills are essential for both leaders and employees. “Strategic Thinking Tips to Solve Problems and Innovate” with AJ Eckstein offers valuable training in this area.
10. Research
As AI provides new ways to access and use information, the ability to collaborate with AI is becoming increasingly important. “How to Research and Write Using Generative AI Tools” with Dave Birss offers valuable insights into leveraging AI for research and writing.
The Most In-Demand Skill of the Moment
Adaptability has emerged as a critical skill for both individuals and organizations, given the rapid pace of change in the world of work. “Building Career Agility and Resilience in the Age of AI” with Chris Shipley, and “Build Your Team’s Agility and Resilience” with Lisa Bodell, provide valuable training for developing adaptability skills.
It is clear that as the world of work continues to transform with the rise of AI, human-centric skills will remain invaluable. By prioritizing continuous upskilling for the most in-demand skills, organizations can benefit from improved employee retention and enhanced financial performance.
Insights provided by Jamila Smith Dell and Manas Mohapatra, with analysis by Sonya Bessalel.
Methodology:
The demand for a skill is measured by the share of the skill possessed by recently hired members, those who have received recruiter InMails, and the skills listed in paid job listings within a recent six-month period. The “skill of the moment” is measured by the difference in the demand for a given skill in a recent six-month period compared to the same period in the previous year. Skills for languages and digital literacy are excluded from the analysis.
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