Company: Method Integration

Location: Toronto, ON

Job description: OpportunityOur Design team is growing and we’re looking for an innovative Visual Designer who loves creating customer centric and visually stunning digital experiences. Someone who is ready to make an impact and understands the importance of accessibility, and user experience.In addition to supporting our marketing site needs, this role will assist in creating digital and physical marketing materials that are cohesive with our brand to help growth-related initiatives.About MethodMethod understands that businesses are unique and so it is our vision to create a small business platform that is easily personalized for each of our customers. Our flagship product is Method:CRM, a customer relationship management tool made specifically for small businesses who have outgrown their processes. Unlike other CRMs, the combination of Method’s deep QuickBooks and Xero sync and no-code customization engine enable businesses to achieve their optimal workflows.At Method, doing fantastic work is just as important as looking out for each other and our community. From flex hours, full benefits and monthly team events to our Method:Gives program, we do our best to support both our employees and community. You can learn more about Method and our team !The RoleAs a Visual Designer, you will work alongside the Head of Design as part of our design team. In this role, you will also have the opportunity to collaborate with our Product Designers to bring a user-centered mindset when designing and the ability to bring our brand identity to a new level.

• Owning and driving the user experience and visual design across our marketing website, from concept through to prototype and production.
• Build and maintain the brand language across digital and physical marketing material
• Work with the marketing team to propose, design, and run tests to improve conversion of our sites.
• Design and deliver high-quality experiences and design system improvements in collaboration with our Design team.
• Partner with the Product Design team members to establish user experience best practices when working on our digital experiences.
• Support the Product Design team members with growth and onboarding product initiatives.

What You BringBefore you read this next section, we want you to know that we know the “ideal candidate” doesn’t exist — everybody has a unique background and skill set. Even if you don’t check every box below, we’d love for you to apply – we are building for the future and growth potential is a priority for us!

• 2-3+ years of hands-on visual design experience.
• Experience with building visually stunning and intuitive designs, attention to detail given to all aspects of visual design, including layout composition, colour and typography.
• Creativity and originality in your approach to design.
• An understanding of branding and how to maintain visual consistency across different mediums.
• Strong communication skills, allowing you to articulate your design choices and collaborate effectively with team members and stakeholders.
• Experience leveraging research best practices to run experiments and harness data to drive decision-making.
• A passion for continuous learning and staying current with design trends and tools.
• Proficient in Figma and or Adobe Suite.

Bonus points if you have the following:

• Experience working on a marketing & product team.
• Experience in building and maintaining brand identity and design systems.
• Familiarity with CMS platforms such as WordPress and Unbounce
• University or College Degree in Media and Design.
• UX/UI/Product Design Bootcamp.

What We Offer

• Fun team collaborative environment.
• Small company experience – working for a small company like Method gives you deep insight to the inner workings of how a software company operates, as you will be expected to be involved in many discussions: It is the kind of experience you can only get from a small company.
• Training – You will receive initial and ongoing training on Method’s products, policies and procedures as well as a quarterly professional development budget.
• Flexible hybrid policy.
• Great downtown location – Method is located right in the heart of Toronto’s young and vibrant ‘King West’ technology hub at the corner of Adelaide and Spadina Ave.
• Salary range: $60,000-$70,000 p.a..
• Health care, vision and dental plan.
• Company and team social events.

Hybrid PolicyAt Method we are working on a hybrid schedule. Employees work from the office a couple of times each week from our office in downtown Toronto.In your first 30 days, you will:

• Onboard and acclimate with the Design, Product and Marketing team.
• Understand Method’s values and how our teams collaborate to drive results.
• Learn and become an expert on our internal communication tools, norms, and practices.
• Become acquainted with our Product and Marketing Teams goals and how the Design Team supports them.
• Onboarding, to your design principles, approach, tools and research practices.
• Complete Method’s boot camp.
• Work with your manager to build tailored career goals and a plan to set you in the right direction for the upcoming quarter.

In your first 60 days, you will:

• Immerse yourself in our product and design discovery and delivery process.
• Start working closely with product, marketing and development teams.
• Work on ongoing design projects, including project discovery, website experience updates, marketing material and brand design system refinements.
• Contribute to the design team’s culture, processes, and best practices.

In your first 90 days, you will:

• Begin to participate in user research and testing efforts to gain insights and validate the experience the Design Team is working on.
• Continue working on the product Design Team and Marketing projects.
• Maintaining our brand and visual design principles.
• Work closely with your manager to explore goals for the rest of the year.
• Contribute to our design team’s quarterly goals.
• Begin to see results of your first quarter personal development.

In your first year, you will:

• Deliver impactful projects directly supporting the success of our company objectives.
• Continue to shape our brand and visually identify.
• Support in building the design team processes and culture.
• A deeper understanding of small business owners and their needs.
• Meet your personal growth objects outlined with your Manager.
• Participate in your first annual review.

We thank all applicants in advance, and will contact only those who we wish to interview. No phone calls or agencies please.Method is an equal opportunity employer for all — regardless of race, colour, ancestry, religion, gender identity, sexual orientation, age, marital status or able-bodiedness. As part of our commitment to be an inclusive and accessible workplace, we’re happy to provide accommodations for candidates taking part in the selection process.
Method is looking for a Visual Designer to join their growing design team. The role involves creating visually stunning digital experiences for their marketing site and marketing materials, while also maintaining brand consistency. The ideal candidate has 2-3+ years of visual design experience, proficiency in design tools like Figma and Adobe Suite, and a passion for continuous learning. Method offers a fun team environment, training, flexible working policies, and benefits. The company operates on a hybrid schedule, with employees working from the office a few times a week. The onboarding process includes learning about the company values, collaborating with different teams, and setting tailored career goals. The role involves contributing to various design projects, supporting the company objectives, and continuing personal growth. Method is an equal opportunity employer and provides accommodations for candidates in the selection process.
Job Description

Position: Customer Service Representative

Location: Vancouver, British Columbia

Salary: $20 – $25 per hour

Our company is currently looking for a Customer Service Representative to join our team in Vancouver, BC. The ideal candidate will be responsible for managing customer queries and providing solutions to meet their needs.

Responsibilities:

– Respond to customer inquiries via phone, email, and in-person
– Provide information about products and services
– Handle and resolve customer complaints
– Process orders, forms, and applications
– Maintain customer records
– Assist with product returns and exchanges

Qualifications:

– High school diploma or GED equivalent
– Previous customer service experience preferred
– Strong communication and problem-solving skills
– Proficient in Microsoft Office applications
– Ability to work independently and as part of a team

If you are a highly motivated individual with a passion for customer service, we encourage you to apply for this position. Please submit your resume and cover letter to apply for this opportunity.

Expected salary: $60000 – 70000 per year

Job date: Wed, 14 Aug 2024 02:20:10 GMT