Company: Compass Group

Location: Orlando, FL

Expected salary:

Job date: Sat, 14 Dec 2024 23:21:18 GMT

Job description: The role of a Guest Experience Specialist involves creating a warm and inviting atmosphere for guests in a hospitality setting. This includes greeting guests, offering samples, interacting with customers at their tables, and leading customer-facing marketing initiatives. The Specialist also serves as a liaison between guests and supervisors, addressing any concerns or feedback. Additionally, they are responsible for ensuring that all marketing, wellness, and culinary programs are up-to-date and in line with company standards. This position requires a high level of customer service skills, attention to detail, and a passion for creating memorable guest experiences.