Company: GTN LLC

Location: Orlando, FL

Expected salary:

Job date: Sat, 08 Mar 2025 23:04:31 GMT

Job description: The Customer Experience Analyst is responsible for gathering and analyzing customer feedback to improve overall satisfaction and drive business growth. This role involves collaborating closely with various departments, including Marketing, to ensure customer service initiatives are in line with strategic business objectives. The Analyst will establish feedback mechanisms, conduct in-depth analysis, and communicate findings to key stakeholders, ultimately helping to create a seamless and positive customer experience. Additionally, the Analyst will play a key role in identifying trends and opportunities for improvement, leading to enhanced customer satisfaction and loyalty.