Company: GIRO

Location: Montreal, QC – Rosemont, ON

Expected salary:

Job date: Wed, 22 Jan 2025 00:29:30 GMT

Job description: A world leader in its field, GIRO is a software development company specializing in optimization. We leverage our collective intelligence to impact people’s lives by improving the efficiency of urban mobility. Our innovative software solutions and expert services in the fields of public transportation and postal operations are recognized around the world.Working at GIRO means joining a Montreal-based force that stands out internationally for the quality and efficiency of its solutions.Working at GIRO means having a role in the management and optimization of public transportation and postal companies in the world’s largest cities.Looking for a new challenge? Want to develop in a healthy, stimulating and highly collaborative environment?Come and lead the way forward.Job descriptionCollaborate with developers to write online help for applications based on new developments, ensuring consistency across different functionalities and proposing necessary changes when needed.Research and propose terminology to present various application concepts.Participate in the design of windows and reports to ensure the ergonomics of the application interface.Write release notes describing new features.Contribute to the redesign and modernization of existing user guides to create integrated online help within the software.Integrate new features into existing user guides and/or online help.Write user guides and/or online help for new application products.Participate in developing presentation standards for documentation and ensure they are followed.Capture screenshots, format and layout, and participate in publishing user guides.Provide writing support to various teams, if necessary.Validate and prioritize documentation-related issues (OBS).QualificationsA minimum of 2 to 5 years of experience in a similar role.Bilingualism (French/English). Mastery of English is essential for writing and communicating with international clients.Proficiency in English writing.Strong linguistic, analytical, and communication skills.A team player, curious, autonomous, and self-taught.Knowledge of content creation tools like MadCap Flare (an asset) and/or GIT (asset).Additional InformationAt GIRO, we welcome you to a highly collaborative environment where every effort will be made to promote your success during your integration period. You will quickly discover that the well-being and fulfillment of our employees are important to us. That is why we offer a range of benefits, including:Flexible working hours, including remote working options to promote a better work-life balance.Regular team recognition and team-building activities such as lunches, happy hours, dinner quizzes, office sports activities, family activities, sports challenges, etc.Advantageous transportation policy that may include reimbursement of the OPUS card.Free drinks (hot chocolate, coffee, tea, herbal tea, etc.) and fruit available at the office.Group RRSP + employer contribution of up to 5%*Group insurance customized to your needs.*An employee assistance program, telemedicine and mental health support.*Applicable only to permanent employeesIf you would like to know more, please send us your application and get in touch directly with our talent acquisition team! We look forward to meeting you!In accordance with the normative and regulatory requirements to which GIRO subscribes, all positions, whether permanent, fixed-term or internship, must undergo a criminal background check. Positions involving access to financial data must undergo a credit check. Checks are carried out according to GIRO’s established procedures.Conditions of employment: Candidates must have the right to work in the chosen country at the time a job is offered to them. It is the sole responsibility of the candidates applying for a job to obtain work permits, visas or any other authorizations required for the position.The masculine pronoun is used solely to lighten the text.