Company: Kforce

Location: Orlando, FL

Expected salary: $20 – 30 per hour

Job date: Fri, 02 May 2025 07:47:37 GMT

Job description:

Job Title: Quality and Customer Satisfaction Specialist

Job Description:

We are seeking a dedicated Quality and Customer Satisfaction Specialist to join our team. The ideal candidate will have previous experience with rotating turbomachinery or similar roles, coupled with a strong background in marketing. This position is vital to ensuring our products meet the highest quality standards while also enhancing customer satisfaction.

Key Responsibilities:

1. Quality Assurance:

   • Monitor and evaluate the quality of products and processes.
   • Implement quality control measures and suggest improvements.
   • Collaborate with engineering and production teams to resolve quality issues.

2. Customer Satisfaction:

   • Analyze customer feedback and satisfaction surveys to identify areas for improvement.
   • Develop actionable strategies to enhance the overall customer experience.
   • Serve as a point of contact for customer inquiries related to product quality.

3. Marketing Coordination:

   • Work with the marketing team to align product messaging with customer expectations.
   • Contribute to marketing campaigns that emphasize quality and reliability.
   • Assist in the development of promotional materials showcasing product benefits.

Qualifications:

• Previous experience with rotating turbomachinery or similar machinery.
• Strong understanding of quality assurance principles and practices.
• Background in marketing, with the ability to communicate effectively with customers.
• Excellent analytical and problem-solving skills.
• Strong interpersonal skills and a customer-centric mindset.

Join us in our mission to deliver exceptional quality and satisfaction to our customers!