Company: Rhythm Pharmaceuticals
Location: Orlando, FL
Expected salary:
Job date: Thu, 08 May 2025 06:09:48 GMT
Job description:
Job Title: Customer Support Specialist – Genetic Testing Program
Job Description:
We are seeking a dedicated Customer Support Specialist to address customer needs related to Rhythm’s genetic testing program. In this role, you will ensure a seamless experience for our customers by providing clear information and support regarding our testing services.
Key Responsibilities:
- Customer Assistance: Address inquiries and support customers in understanding and utilizing our genetic testing program effectively.
- Collaboration with Marketing: Work closely with marketing teams to develop engaging collateral that fulfills customer needs and enhances team initiatives.
- Educational Webinars: Support marketing-driven educational webinars by providing subject matter expertise and facilitating effective communication.
- Participation in Strategy Development: Collaborate in the planning and execution of customer engagement strategies, ensuring alignment with marketing goals and educational objectives.
Qualifications:
- Strong communication skills and a passion for customer service.
- Background or interest in genetics or healthcare.
- Ability to work collaboratively in a team environment.
- Experience in marketing or educational program support is a plus.
Join us in making a meaningful impact in the lives of our customers and contributing to the advancement of genetic testing solutions!
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