Company: Clinical Professional Connections

Location: Orlando, FL

Expected salary:

Job date: Tue, 20 May 2025 22:01:08 GMT

Job description:

Job Title: Customer Support and Marketing Coordinator

Job Description:

We are seeking a dynamic and proactive Customer Support and Marketing Coordinator to join our team. In this role, you will be the key point of contact for our customers, addressing their inquiries and ensuring a positive experience with our brand. You will also play a crucial role in training co-workers, fostering a collaborative environment, and enhancing our marketing and public relations efforts.

Key Responsibilities:

• Serve as the primary contact for customer inquiries, providing timely and accurate responses to enhance customer satisfaction.
• Collaborate with the marketing team to develop and implement effective strategies that promote our products and services.
• Train and mentor co-workers on best practices in customer service and marketing initiatives, ensuring consistency across all channels.
• Contribute positively to public relations efforts by sharing customer success stories and engaging with the community.
• Actively gather feedback from customers to inform improvements in products and services.
• Participate in the planning and execution of marketing campaigns and events.

Qualifications:

• Excellent communication and interpersonal skills.
• Experience in customer service and a passion for helping others.
• Knowledge of marketing principles and public relations.
• Ability to work collaboratively in a team-oriented environment.
• Strong problem-solving skills and the ability to respond effectively to common inquiries.

Join us in creating exceptional customer experiences while driving our marketing initiatives forward!