Company: D.R. Horton

Location: Orlando, FL

Expected salary:

Job date: Sat, 19 Apr 2025 04:05:28 GMT

Job description:

Job Title: Operations Manager

Job Description:

We are seeking a dynamic and results-driven Operations Manager to oversee and enhance all aspects of our operations. The ideal candidate will be responsible for a variety of key functions, including Marketing, Leasing, Training, Hiring, and Resident Relations, while maintaining a keen focus on managing expenses effectively.

Key Responsibilities:

• Marketing: Support overall marketing efforts by developing strategies to enhance brand presence. Offer innovative input and suggestions for promotions, advertisements, and community outreach initiatives.

• Leasing: Oversee the leasing process to ensure maximum occupancy rates, including managing inquiries, conducting property tours, and facilitating application processes.

• Training: Implement training programs for new hires and ongoing training for existing staff to foster a knowledgeable, efficient team that exemplifies best practices in customer service and operational excellence.

• Hiring: Collaborate with HR to attract, interview, and select high-quality candidates who align with our company culture and values.

• Resident Relations: Create and maintain positive relationships with residents, addressing their needs and concerns promptly to enhance their living experience and promote retention.

• Expense Management: Monitor and manage operational expenses to ensure budget adherence while identifying areas for cost savings and efficiency improvements.

Qualifications:

• Proven experience in property management or a related field.
• Strong leadership and team-building skills.
• Excellent communication and interpersonal skills.
• Proficiency in marketing principles and strategies.
• Ability to analyze data and make informed decisions.
• Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.

Join our team and play a crucial role in driving operational success while delivering exceptional service to our residents!