Company: Telus

Location: Toronto, ON

Expected salary: $102000 – 154000 per year

Job date: Wed, 11 Jun 2025 01:11:08 GMT

Job description: DescriptionJoin our teamThe Digital Product Strategy & Transformation (DPST) team is a central stakeholder in developing, owning, and defending our digital products including telus.com, koodo.com, publicmobile.ca, My TELUS and My TELUS App through the lenses of business need, research & analytics. As such, we quarterback strategic planning and governance for the investments TELUS makes into digital properties across a suite of products (e.g. Mobility, TV, Internet, Security). These projects enable new go-to-market or internal capabilities that are intended to deliver on our strategy, maximize portfolio return, enhance customers experience and drive our likelihood to recommend (L2R).Here’s the impact you’ll make and what we’ll accomplish togetherAs the Senior Strategy Manager, you will be at the forefront of TELUS’ digital evolution, responsible for optimizing capital investments and operating budget to help shape our digital product landscape. You’ll work closely with leadership on planning and business strategy, looking at ways to maximize growth and share insights on both financial and digital performance. Your role will be pivotal in driving best-in-class end-to-end digital customer experiences while ensuring optimal allocation of resources.Here’s howCapital Planning & Governance:

• Manage and optimize the digital capital portfolio in collaboration with cross-functional project leads and leadership
• Develop and review business cases to ensure optimal capital allocation and maximum benefits realization
• Lead monthly governance forum with cross-functional primes to maintain a high standard of compliance with TELUS’ project governance requirements across all digital product strategy initiatives
• Provide executive-level reporting and portfolio performance analysis
• Drive continuous improvement in capital planning processes and governance frameworks

Digital Product Strategy:

• Lead the development and implementation of product strategies aligned with TELUS’ strategic priorities and capital investments
• Identify market opportunities and develop strategic recommendations for product innovation
• Create and maintain roadmaps, including feature prioritization and release planning
• Drive quarterly digital product strategy reviews with executive leadership
• Guide digital product positioning and go-to-market strategies with Marketing teams

QualificationsYou’re the missing piece of the puzzle

• Enthusiastic individual with a university degree and/or 5-7 years equivalent experience
• Proficient in building and analyzing business cases with demonstrated financial acumen to assess benefits, costs, and risks
• Excellent time management, organization, and planning skills and the ability to manage multiple deliverables to oversee the portfolio in a fast-paced, dynamic environment
• Track record of building and developing cross-functional relationships
• Team player with a collaborative mindset and are able to present complex information in an easily understood manner, tailoring the communication to diverse audiences to facilitate understanding
• Self-motivated having high standards of performance with the ability to deal with complex concepts and ambiguity

Required Professional Designation/Certification:

• Post-secondary degree required; MBA or CPA an asset
• Project Management certification an asset
• Product Management certification an asset

Technical Competencies:

• Proficient in SAP, Excel, PowerPoint, and Google Suite
• Experience with digital product management tools (e.g., Jira, Confluence)
• Strong financial modeling and forecasting capabilities
• Familiarity with data analytics and visualization tools
• Experience with agile development methodologies and tools

Great-to-haves:

• Experience in telecommunications industry an asset
• Experience in digital marketing or digital transformation initiatives

At TELUS, you’ll be at the intersection of financial strategy and digital innovation, playing a crucial role in how we allocate resources to build the future of telecommunications. Your unique position will allow you to influence both our capital investments and digital product direction, creating lasting impact for our customers and organization.About TELUS:We want to work with people who:

• Share our passion for all things digital
• Thrive in an agile, lean and fast-paced environment
• Clearly see things from the perspective of our customers
• Are curious, experiment and never stop learning
• View collaboration as essential to your work
• Utilize the power of data to inform decisions
• Embrace diversity and new ideas

What you can expect from us:

• An environment where you’re encouraged to share and act on your ideas
• Flexible work hours
• Mobile and fully remote working options, as well as the opportunity to work from our local Toronto or Vancouver offices
• Focus on health & well-being
• Modern tools for collaboration
• Culture of learning & development
• We welcome curiosity and diverse perspectives
• A culture committed to giving; every year we donate time and resources in our communities

Accessibility:TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.Salary Range: $102,000-$154,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.OperationsWe’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.We are honoured to be recognized1.4M
Days volunteered in our communities.70%
Team members that work at home or are mobile.15.2
Million customers that TELUS is serving across Canada.AccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Position Overview: Senior Strategy Manager at TELUS

Join the Team:
The Digital Product Strategy & Transformation (DPST) team plays a crucial role in managing TELUS’s digital products, driving strategic planning and governance for investments in telecommunications technologies.

Key Responsibilities:

• Capital Planning & Governance:

  • Optimize digital capital portfolio and manage compliance with governance standards.
  • Develop business cases to ensure effective capital allocation.
  • Conduct executive-level reporting and performance analysis.

• Digital Product Strategy:

  • Lead product strategy development aligned with business goals.
  • Identify market opportunities and guide product innovation.
  • Collaborate with marketing on product positioning and go-to-market strategies.

Qualifications:

• University degree or 5-7 years of relevant experience.
• Strong financial acumen for analyzing business cases.
• Excellent organizational skills, with the ability to manage multiple projects.

Professional Designations:

• MBA or CPA preferred; project management certification is a plus.

Technical Skills:

• Proficiency in SAP, Excel, and digital product management tools.
• Understanding of data analytics and agile methodologies.

Company Culture:
TELUS values a customer-focused, collaborative, and innovative work environment. They offer flexible work options, a competitive compensation package, and a commitment to community service and inclusivity.

Salary Range: $102,000 – $154,000, with additional performance bonuses.

Conclusion:
Joining TELUS means becoming part of a purpose-driven team that continually seeks to improve customer experiences through innovative digital solutions.