Company: Sally Beauty Supply

Location: Orlando, FL

Expected salary:

Job date: Wed, 23 Jul 2025 00:20:40 GMT

Job description:

Job Title: Omni-Channel Sales Manager

Job Description:

We are seeking an energetic and detail-oriented Omni-Channel Sales Manager to oversee and enhance our in-store selling model and overall digital strategies. This role is crucial in ensuring that all brand standards are met, including merchandising, plan-o-grams (POGs), and marketing initiatives.

Key Responsibilities:

• In-Store Management: Lead the implementation of our selling model within the store, ensuring an engaging customer experience that aligns with our brand values.

• Merchandising Standards: Maintain and optimize visual merchandising standards, ensuring that the store layout and product displays adhere to POG guidelines and effectively represent the brand.

• Omni-Channel Strategy: Drive the effective execution of omni-channel fulfillment processes, including Ship From Store (SFS), Same Day Delivery (SDD), and Buy Online Pick Up In Store (BOPIS). Collaborate with cross-functional teams to identify areas for improvement and innovation.

• Digital Integration: Ensure all processes that support digital strategies are effectively utilized, enhancing customer engagement and driving sales across all platforms.

• Performance Monitoring: Analyze sales data and customer feedback to identify trends and implement strategies for continuous improvement.

• Team Leadership: Train and mentor staff on best practices for both in-store and digital sales, fostering a culture of excellence and customer-centricity.

Qualifications:

• Proven experience in retail management with a focus on omni-channel sales.
• Strong understanding of merchandising, plan-o-grams, and marketing strategies.
• Familiarity with digital fulfillment processes (SFS, SDD, BOPIS).
• Excellent communication and leadership skills.
• Ability to analyze data and make informed decisions to improve performance.

Join our team to help shape the future of retail by bridging the gap between in-store and digital experiences, while ensuring our brand remains a leader in the market!