Company: MXR Imaging, Inc.

Location: Orlando, FL

Expected salary:

Job date: Sat, 20 Sep 2025 22:17:47 GMT

Job description:

Job Title: Sales Process Improvement Specialist

Description:

We are seeking a dynamic and results-driven Sales Process Improvement Specialist to enhance our sales team’s performance and elevate customer satisfaction. In this role, you will be responsible for developing and implementing effective sales processes and methodologies that drive success across our organization.

Key Responsibilities:

• Sales Process Development: Design and implement structured sales processes that optimize team efficiency and improve customer interactions, ensuring a seamless experience from initial contact to post-sale follow-up.

• Collaboration with Marketing: Work closely with the marketing team to align strategies and ensure that sales initiatives are supported by effective marketing campaigns, driving brand awareness and lead generation.

• Data Analysis: Utilize strong analytical skills to evaluate sales performance metrics and customer feedback, driving informed decision-making and continuous improvement in sales strategies.

• Digital Sales Strategies: Leverage experience with digital sales tools and techniques—including social selling and CRM systems—to enhance outreach and engagement with prospects and customers.

• Training and Development: Provide ongoing training and support to the sales team on best practices for utilizing sales processes and digital tools effectively, fostering a culture of learning and growth.

• Customer Satisfaction Focus: Monitor customer feedback and satisfaction levels to ensure that sales processes are meeting the needs of clients, making adjustments as necessary to enhance the overall customer experience.

Qualifications:

• Proven experience in sales process improvement and team performance enhancement.
• Strong analytical skills with the ability to interpret data and make data-driven recommendations.
• Familiarity with digital sales strategies and tools, including CRM software and social media platforms.
• Excellent communication and collaboration skills.
• A results-oriented mindset with a passion for driving customer satisfaction.

Join our team and play a key role in transforming our sales processes to better serve our customers and achieve our business objectives!