Company: Sally Beauty Supply

Location: Orlando, FL

Expected salary:

Job date: Wed, 23 Jul 2025 03:15:24 GMT

Job description:

Job Description: Omni-Channel Sales and Brand Standards Manager

Position Overview:

We are seeking a dynamic and results-oriented Omni-Channel Sales and Brand Standards Manager to lead our in-store selling model and drive seamless integration between digital and physical retail environments. This position is critical in ensuring all brand standards are met, including merchandising strategies, Plan-O-Grams (POGs), and marketing initiatives, while also identifying opportunities for continual improvement.

Key Responsibilities:

• In-Store Selling Model Implementation:

  • Drive sales performance through effective execution of in-store merchandising and promotional strategies that align with brand standards.
  • Collaborate with store teams to create a compelling customer experience, ensuring adherence to visual merchandising guidelines and Plan-O-Grams.

• Omni-Channel Strategy Execution:

  • Implement and optimize processes supporting digital strategies, including Ship from Store (SFS), Same-Day Delivery (SDD), and Buy Online, Pick Up In-Store (BOPIS) initiatives.
  • Work closely with e-commerce teams to ensure seamless integration of online and offline customer experiences.

• Brand Standards Compliance:

  • Monitor and ensure adherence to all brand standards across merchandising, marketing, and customer service aspects in both digital and physical locations.
  • Conduct regular audits and provide feedback to improve compliance and drive performance.

• Training and Development:

  • Provide ongoing training and support to store teams on brand standards, product knowledge, and sales techniques.
  • Foster a culture of continuous improvement, encouraging feedback and innovative ideas from team members.

• Collaboration & Communication:

  • Liaise between marketing, product development, and store operations teams to align on strategic initiatives and promotions.
  • Communicate effectively with stakeholders regarding performance metrics and project outcomes.

Qualifications:

• Bachelor’s degree in Business, Marketing, Retail Management, or a related field.
• Proven experience in retail management, with a strong understanding of both in-store and digital sales strategies.
• Strong analytical skills with the ability to leverage data for decision-making.
• Excellent communication and interpersonal skills, capable of fostering collaboration across diverse teams.
• Passion for the brand and a commitment to delivering exceptional customer experiences.

Join us in shaping the future of retail through innovative omni-channel strategies and ensure our brand continues to stand out in a competitive market!