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Company: Telus

Location: Toronto, ON

Job description: DescriptionJoin our teamIt’s an exciting time to be a member of the TELUS Health Payor & Provider Solutions team, who are leading strategies to strengthen TELUS’ future course and direction. Through our innovation, we are creating a stronger and more caring world by enabling remarkable human, social and business outcomes.As part of the Payor & Provider Solutions team, you share our passion for:

• Working in a collaborative and fast-paced environment with a diverse and inclusive team
• Creating and delivering exceptional products & services that inform, engage and inspire
• Embracing a culture of continuous improvement and having the courage to innovate
• Improving the lives of our customers and the world in which we live

As a proven achiever and polished professional, you are a very strong organizer, communicator and proactive individual. You effectively manage stressful situations with tolerance to ambiguity, and you work well with a wide variety of people at all levels of management. You have an energetic demeanor and possess a proven track record for being a strong team player. You are a resourceful self-starter, thrive in a fast-paced, dynamic setting and enjoy multitasking in a technical environment.Here’s the impact you’ll make and what we’ll accomplish togetherAs the Executive Assistant, you will report into the Vice President, Business Development and Account Management within the Payor & Provider Solutions team. You will support a team of three (3) Senior Leaders across the organization, and your mandate will involve thoughtfully managing numerous activities with a high level of professionalism, collaboration and confidentiality.Your responsibilities will include (but not be limited to):

• Act as a liaison with internal and external customers, vendors and team members, managing and prioritizing business meetings, activities and requirements
• Proactively anticipating the needs of the executive leaders you support and demonstrate efficiency to ensure they are prioritizing meetings and commitments and adjusting accordingly in a fast-paced, changing environment
• Support by monitoring follow-up activities, action items and materials in advance of meeting
• Proactively manage and coordinate senior leader calendars, ensuring efficient time management, booking travel arrangements, etc
• Proactively gather, coordinate and/or prepare the necessary information, materials, presentations, reports for internal meetings and align resources for client meetings and events
• Ensure the proper management and approval of individual and corporate expenses
• Provide a best-in-class experience for internal and external stakeholders
• Partner heavily with the Senior Vice-President’s Executive Assistant to manage activities across the Business Unit
• Enhance a strong team culture with your positive attitude and natural tendency to help others achieve success in their endeavors

QualificationsYou’re the missing piece of the puzzle

• Minimum of 5 years of experience supporting senior executives
• Known to have exceptional organizational skills and unparalleled attention to detail
• Respected for your strong judgment skills and unwavering commitment to maintaining confidentiality
• Recognized as an exceptional communicator who is collaborative and always displays professionalism
• Noted for your uncanny ability to anticipate needs or issues, and create solutions to address them
• Regarded as highly adaptable, agile and poised when faced with change, ambiguity, and competing priorities
• Acknowledged to have a continuous learning and process improvement mindset
• Depended upon for your advanced capabilities with Microsoft Outlook, Excel, Word, PowerPoint and Google suite of tools
• Strong ability to assess needs of the executive leaders you support, and provide feedback on information required to others
• Willingness to work in a role that requires a high degree of flexibility and adaptation in terms of rapidly changing priorities

Great-to-haves

• Bachelor degree in Business Administration or Arts, focus on Communications and/or Marketing
• Healthcare Industry background or experience an asset

Salary Range: $70,000-$104,000Performance Bonus or Sales Incentive Plan: 10%Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.HealthWe’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.We are honoured to be recognized21,166
Physicians using TELUS Health electronic medical records6,300
Pharmacies using our pharmacy solutions140 million+
Health claims processed using TELUS Health solutionsAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.
Join our team at TELUS Health Payor & Provider Solutions to make a difference in the healthcare industry. As an Executive Assistant, you will support senior leaders and contribute to the success of the team. Qualifications include strong organizational skills, communication, adaptability, and a background in Business Administration or Healthcare. The salary range is $70,000-$104,000 with additional benefits. TELUS Health is a customer-focused, purpose-driven team committed to innovation and diversity. Join us in creating a healthier future for all.
Job Description

We are seeking a highly motivated and dynamic individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to clients, resolving issues and inquiries in a timely manner, and maintaining accurate records of all customer interactions.

Responsibilities:
– Handle incoming customer inquiries via phone, email, and chat
– Provide information and assistance to customers in a professional and courteous manner
– Resolve customer complaints and issues in a prompt and efficient manner
– Maintain accurate records of all customer interactions
– Collaborate with team members to ensure customer satisfaction and retention

Qualifications:
– High school diploma or equivalent
– 1-2 years of customer service experience
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Ability to work well in a fast-paced environment

If you are looking for a challenging and rewarding opportunity in customer service, we want to hear from you. Apply now to join our team!

Expected salary: $70000 – 104000 per year

Job date: Tue, 07 May 2024 23:14:37 GMT