Company: Artech Information Systems

Location: Toronto, ON

Expected salary:

Job date: Wed, 11 Dec 2024 06:11:54 GMT

Job description: Account ManagerKey Responsibilities

• Strategic Consultation: Partner with Data Transformation Leads and GMP Account Executives to drive advanced marketing activations and promote new advertising products.
• Technical Communication: Translate technical solutions into clear, impactful business outcomes through storytelling and narrative development.
• Solution Design: Work closely with sales and client teams to conduct discovery sessions, create technical diagrams, and provide customized guidelines to address specific business needs.
• Collaboration: Contribute to the overall sales strategy by advising on best practices and leveraging technical expertise to enhance customer success.

Day-to-Day Activities * Attend meetings and execute assigned action items.

• Support sales and customer stakeholders to ensure progress against objectives.
• Drive business goals by providing scalable and impactful technical solutions.

Required Skills and Qualifications

• Education: Bachelor’s degree or equivalent practical experience.
• Experience:

• 5+ years of professional experience in digital media, sales, marketing, or product roles.
• Proven track record in identifying and recommending scalable solutions to improve customer strategies.
• Experience in sales pitching to executive stakeholders.
• Skills:

• Exceptional storytelling and communication skills, with the ability to align technical solutions with business outcomes.
• Strong technical aptitude and problem-solving abilities.

Preferred Skills and Qualifications

• Proficiency in whiteboarding technology systems and data flows.
• Familiarity with resolving complex technical issues and simplifying them for diverse audiences, including executives.
• Knowledge of the marketing and ad technology landscape, including digital industry trends and privacy implications.
• Interest and expertise in driving innovative marketing activations through technical solutions.

Responsibilities:

• Program Definition and Execution: Define and align programs to support key initiatives, from identifying needs to prototyping and building solutions, while accelerating adoption.
• Stakeholder Collaboration: Work closely with stakeholders to drive project results, anticipate challenges, decompose large projects into actionable workstreams, and creatively resolve issues, all while aligning with business objectives.
• Project Progress Communication: Regularly inform stakeholders of project status, risks, and dependencies across the entire program portfolio, ensuring transparency and proactive management of co-creation efforts with external partners.

Mandatory:

• 4+ years of experience as a Program Manager in the technology/software industry or a similar role.
• Proven experience collaborating with Finance teams on purchase orders, invoicing, and budget management.
• Demonstrated experience at Google working on complex, large-scale projects across multiple product areas, delivering end-to-end product development.
• Exceptional communication (both written and verbal), interpersonal, and relationship-building skills across various functions and organizational levels.

Desired:

• Experience in the healthcare industry, particularly with providers and government health insurers/payers.
• Track record of managing large projects involving external vendors.
• Proficiency in building dashboards and sharing information effectively across teams.
• Ability to thrive in a fast-paced environment with high levels of ambiguity, with a proven ability to adapt plans and processes to meet the changing demands of clients and partners.

Rick Supersad
rick.supersad@artech.com
416.999.4110

The content describes the key responsibilities, required skills and qualifications, preferred skills and qualifications, responsibilities, and mandatory and desired qualifications for an Account Manager and a Program Manager position at a company. The Account Manager is responsible for strategic consultation, technical communication, solution design, collaboration, and day-to-day activities. The Program Manager is responsible for program definition and execution, stakeholder collaboration, and project progress communication. Qualifications for both positions include relevant experience, communication skills, and the ability to work in a fast-paced environment. Contact information for Rick Supersad at Artech is provided for those interested in the positions.