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Allergan Practice Consultant (APC) – Allergan Aesthetics – Florida West – AbbVie – Orlando, FL

Company: AbbVie

Location: Orlando, FL

Expected salary:

Job date: Fri, 23 May 2025 23:52:05 GMT

Job description:

Job Description: Customer Support Specialist for Key Accounts

Position Overview:
We are seeking a dedicated and detail-oriented Customer Support Specialist to enhance our relationships with key customers and support our sales and marketing initiatives. This role is crucial in providing consultative support within a care environment, focusing on practice management and marketing strategies.

Key Responsibilities:

  • Collaborate with sales and marketing teams to execute initiatives that drive customer satisfaction and loyalty.
  • Provide consultative support to key customers, understanding their needs and delivering tailored solutions to enhance their experience.
  • Assist in the development and implementation of marketing strategies that align with customer requirements and market trends.
  • Analyze financial performance metrics to offer insights that drive efficiency and inform marketing decisions.
  • Maintain comprehensive knowledge of company products and services to effectively address customer inquiries and concerns.
  • Facilitate communication between key customers and internal teams to ensure seamless service delivery and resolution of issues.

Qualifications:

  • Strong understanding of practice management and marketing principles.
  • Familiarity with financial analysis and its implications for customer relationships and business growth.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and team members.
  • Proven problem-solving abilities and a proactive approach to customer support.
  • Experience in a healthcare or related field is preferred but not mandatory.

Join us in this dynamic role where you can make a significant impact by ensuring our key customers receive the highest level of support and guidance.

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